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FAQ

Here you'll find answers to the most common questions about our platform, helping you make the most of every feature.

Frequently Asked Questions

1. What is Meedox?

Meedox is a health management app that allows you to track therapies, medications, prescriptions, and medical documents. With Meedox, you have everything in one place.

With future updates, you’ll gain access to many more services. In the coming weeks, new features will be introduced to expand Meedox’s capabilities, focusing on the health and well-being of the whole family.

2. How do I create an account?

Download the Meedox app from your store (iOS or Android), open it, and follow the guided process to create an account by entering your personal information. You can secure your account with a strong password. All privacy guidelines are respected according to regulations (GDPR).
Your security is our priority!

3. Can I connect Meedox to my doctor?

Yes! Meedox allows you to securely share documents and information with your doctors. Simply enter your doctor’s email address or details in the dedicated section. This feature will be available in upcoming releases.

4. How do I add my medical documents?

You can upload documents in PDF or image format directly from the app. Simply go to the “Documents” section and tap “+” or “Add Document.” You can also scan paper documents using your smartphone’s camera.

5. Is it safe to use Meedox?

Absolutely! Meedox uses advanced encryption technologies to protect your data. Additionally, all your documents are accessible only by you and those you authorize.

6. Can I set reminders for my appointments?

Yes, Meedox includes a customizable reminder feature. You can add appointments and receive notifications to never miss a visit or therapy session.

7. Is Meedox free?

Yes! Meedox is free!
By upgrading to the paid Premium plan, you can manage the profiles of the people you care for. This way, you always have everything with you!

8. How can I contact support?

You can contact us directly through the app in the “Help Center” section or by sending an email to info@meedox.com. We’re always ready to help!

If you have more questions, visit our official website or reach out to us through our social media channels.

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